Team & Organization

The Performance Factor

Transforming Conflict

Mastering Communication

Hi-Performance Meetings

Powerful Decision Making

Achieving Role Clarity

Designing Processes

Leadership

DISC

Sales

This workshop focuses on identifying responsibilities within the team and achieving role clarity. It contains several possible segments that allow tailoring to specific team needs.

Identification of "real" work of the team and responsibility charting
The very existence of the team creates "new" work that is unique to the team, e.g., team administration, facilitation, etc. What are these tasks and who will be responsible for them? Over the course of several hours, the team will follow a formatted discussion outline that will help them identify and define key team tasks. The focus in this particular segment is on the common work needed by the team, and will result in the identification of the skills, gifts, and experiences, in addition to the functional expertise, that each member brings to the team.

Task linkage and integration
Although team members generally know their individual jobs, they are often unclear as to how these jobs affect one another and fit into the larger team effort. On a team of diverse skills, the critical question is: "Who does what?" In such an environment, individual team members must focus more and more on key linkages between their jobs and those of the other members to ensure a seamless interface of the work. This will enable the task to flow through the specialized functions of the team to meet and exceed customer requirements.

Several discussion exercises guide this exploration of roles and identification of key linkages—

  • "Start – Stop – Continue" discussion

  • Responsibility Charting

  • Transaction Flow Analysis

As with all team training modules, this particular workshop is tailored to meet the specific needs of individual teams, organizations, and their customers.