From Strife to Synergy

This workshop gives participants insight into the principles and processes for managing healthy disagreement. It provides common terminology with which to describe the subjective, emotional dimension of conflict, and ground rules which will allow them to manage that conflict effectively.

The workshop includes a conflict survey for teams or natural work groups, as well as a diagnostic that identifies and explains each participant’s personal conflict style. Hands-on case studies and active discussion reveal the possible outcomes of conflict and enable participants to master a process for resolving conflict.

Objectives
In this workshop participants will:

• Identify the sources and patterns of conflict

• Discuss the possible outcomes of conflict

• Learn how to manage conflict to constructive outcomes

• Explore the concept and role of trust in relationships

• Utilize a team conflict survey to evaluate their team’s approach to dealing with conflict

• Discover their personal conflict style using an individual diagnostic